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For Tenants

In choosing to find your next home through Trinity Property, you can expect great service as standard. From arranging a viewing to dealing with maintenance issues for you, our friendly staff are here to help.

Once you have viewed a room, we need you to fill in an application form that can be done on line so that we can start various checks including Credit, Landlord and Employer references – see below for fees. We are in the pilot area for Right to Rent checks so we’ll need to ask you for original photo and address identification to assist us with this. You can browse the properties we have available on this website, and download an application form to start the process of finding your next home.

As a tenant, or prospective tenant, you may have questions about properties to rent through Trinity Property. Here are some of the most commonly asked questions about the letting process.

What do I have to pay before I move in?
Once you have viewed a room and want to rent it, we will ask you to put down a holding deposit to hold the room for you, whilst we carry out reference and Right to Rent checks. This holding deposit is made up of an admin/reference fee plus £100 from your advance rent, paid in advance of the tenancy starting, and is non-refundable if you decline to take up the tenancy once references have been carried out. Here is an example of how a holding deposit is calculated:

Two Weeks Rent £220
Security Deposit £450
Admin/referencing fee (1 person) £95
Holding Deposit £195
Total £765
Balance to pay on move-in £570
Note: the proposed tenancy is offered ‘subject to contract’ and is conditional upon:
a) The receipt of satisfactory references and/or guarantees
b) The receipt of cleared funds prior to the tenancy starting
c) The signing by all parties of the tenancy agreement.

How much deposit do I have to pay?
The deposit amount for most rooms is equivalent to one and a half month’s rent. For example, for a room priced at £500 per calendar month, the deposit payable will be £750. The Deposit must be payable on or before the date of move in. Any funds transferred through the bank must be cleared on the date of move in. Please check the property listing which will confirm the deposit amount.

What happens to this money?
It is a legal requirement for all deposits to be registered within a government approved scheme. Trinity Property will register your deposit with the Deposit Protection Service (DPS) who will confirm with you that they are protecting it – your tenancy agreement gives details as to how to get your deposit back at the end of your tenancy. For further information please contact us, or go to

Landlords who manage their own properties are responsible for dealing with your deposit after Trinity Property transfers the deposit to them following the commencement of the tenancy.

It is the landlord’s responsibility to provide details of the scheme under which the deposit has been registered. Normally the tenant should receive notification of this through the post or by email; this should include information on the procedures for the return of the deposit.

What references are required?

We work with Let Alliance who carry out all our referencing. If you are working, click here for an application form you can print and send to us: Download Let Alliance Individual Application Form
If you are on benefits you will also need a guarantor with good credit history, ideally a homeowner, who earns at least 3 times the annual rent for the property. Click here for a housing benefits application form. Click here for a guarantor application form

On what date will my monthly rent be due?
The first month’s rent is payable on the day of your move in by debit or credit card (a fee of 2.4% inc VAT applies to credit cards) then monthly thereafter. Rent is payable by standing order, which is dated 3 days before the ‘rent due’ date to allow time for the monies to clear into the rent account.

What will I have to sign?
Our standard tenancy agreement is an Assured Shorthold Tenancy Agreement (AST) which all tenants will need to read through and sign before being allowed to move into the property. Download a copy here to read through and contact us if you have any questions.

What do I need to do if I want to stay on in the property after the tenancy has ended?
For properties managed by Trinity Property, you will be contacted by our office two months before the end date of your contract, asking you if you wish to renew your tenancy. We can then contact your landlord and arrange to produce a new contract. A renewal fee of £36.00 (inc VAT)must be made when you sign your new agreement, after which we will update our records. If your property is managed by your landlord, you must contact them directly. We are happy to assist in drawing up new contracts – please contact the office for more information.

What do I need to do when I want to move out of the property?
You will need to give notice in writing to end your tenancy, usually at least one month – see your tenancy agreement for details. For rooms managed by Trinity Property we will check the property for any damage or dilapidations once the keys have been handed back to us, before releasing the deposit. You are welcome to attend the checkout.

For properties managed by your landlord, you must liaise with your landlord to arrange a time for the check out.

If you have further questions or cannot find the answer to your question above, please contact us for information.

Fees To Tenants

Set up fee (tenant’s share) £95.00 (inc VAT) for the first tenant.

For: referencing first tenant (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement. You will be asked to provide photographic ID and address ID to allow us to comply with Right to Rent checks currently in force.

Additional Tenant Fee £75.00 (inc VAT) per extra tenant or permitted occupier aged 18 or over (if required)
For: processing the application, associated paperwork and referencing

Guarantor Fee £75.00 (inc VAT) per guarantor (if required)
For: credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement
Note: these fees are non-refundable if you decline to take up the tenancy, once references have been carried out.


Amendment Fee £36.00 (inc VAT)

For: contract negotiation, amending terms and updating your tenancy agreement during your tenancy

Renewal Fee at the end of your fixed term (tenant’s share) £36.00 (inc VAT)

For: contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Future Landlord Reference Fee £36.00 (inc VAT) per reference request (if required)

For: collating information and preparing a reference for a future landlord or letting agent


Out of Hours Services £24.00 per hour (inc VAT) plus any actual costs incurred, where actions of the tenant results in the agent (or nominated contractor) attending the property – time to remedy the situation is charged at the prevailing rate

Unpaid Rent / Returned Payments Interest at 8% above Bank of England Base Rate from date due
Checkout fee of £30 (£25 + VAT)

Professional Cleaning (if required) £18.00 (inc VAT) per hour which will be deducted from the Security Deposit

Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.


Tenant Insurance – Your personal possession are not covered by the Landlords insurance policy and you should consider insuring your own belongings, as well as insuring against accidental damage to the landlords fixtures and fittings. Please go to the Insurance for Tenants page to get for more details, or click below for a quote:

Click here for an insurance quote

Trinity Property Sales Ltd is an Introducer Appointed Representative of Advent Solutions Management Limited who are authorised and regulated by the Financial Conduct Authority: Firm Reference Number 308751 (IAR No. 486190).

Trinity Property Sales Ltd, Trading as Trinity Property are licenced members of the Association of Residential Letting Agents (ARLA) and The National Association of Estate Agents (NAEA), have Professional Indemnity Insurance, Client Money Protection through ARLA (see this link for their Conduct and Membership Rules) and belong to the Independent Redress Scheme administered by the Property Redress Scheme (PRS).

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